Superhero, Kel Videll, celebrated his third year with Smart Dolphins IT Solutions on January 9, 2022 “Heroes are made by the path that they choose, not by the powers they are graced with.” — Ironman Kel Videll, is one of Smart Dolphins IT Solutions own marvels. He is...
Business
Email Security
Email is not secure. It has never been secure, and little has changed since its invention by Ray Tomlinson back in 1971. Fast forward to 2022 and most business leaders and end users are aware of the risks of email phishing. Most also know that it is a primary way...
Recruiting with Microsoft Teams
We share a lot of resources on how technology enables better business, but we have not shared a lot about how we use technology in specific business processes. At Smart Dolphins, we use Microsoft 365 apps to enhance our efficiency during recruitment. We are growing...
How to spot an email phishing scam
It takes just a couple of clicks to compromise your entire IT network. That’s it. Breaching your security can be so easy. Our advice to you is to shore up some easy to tackle security best practices. You do not have to be a victim. Email phishing is a tactic employed...
Ransomware targeting construction firms
While most medium-size construction operations are deeply reliant on technology, investment remains low compared to other industries. Over the years, we gained insight into some of the common problems with regards to IT that plague the sector, and we have some...
The importance of IT process
Success in IT requires adhering to process. It is all too common for organizations who have employed one tech professional to lack process. On rare occasions, some businesses can hire IT professionals who may bring plenty of skills and experience to the company —...
Internal or outsourced IT
First off, let’s define — from a Managed Service Provider’s (MSP) perspective — what is a small to medium-sized business (SMB). There is a range to what we consider to be a SMB. From our perspective 100-plus computers or computer users is trending toward the large...
Guidelines for a good IT roadmap
Since you are reading this, and you happen to own or manage a small to medium sized business, you may be wondering, “what is an IT roadmap in the context of my business, and why would you need one?” First off, let’s consider your business size. If you currently have...
What is a virtual IT manager?
What is a Virtual IT Manager (vITM) and why you may need one? A virtual IT manager is an outsourced IT expert who has gained the certifications and experience necessary to manage business IT systems. Our virtual IT managers at Smart Dolphins IT Solutions, drive the...
Managing Microsoft Teams
How you set up Microsoft Teams will affect the benefits provided Once the pandemic was officially declared, the demand for training that we had already been providing to professionals — especially on Microsoft Teams — greatly increased. Many businesses are now...