Your IT support partner
What does an IT support desk do?
An IT service desk team provides technical troubleshooting to get your computer systems back on track as quickly as possible. A client submits a ticket to the team which is then triaged to an IT support specialist to document, coordinate and resolve the issue.
98.1%
Customer satisfaction score
Our support team is powered by the latest management technologies and user-first tools that allow end users to schedule a specific time for ticket resolution.
We proactively look for ways to increase efficiency and improve our client’s bottom line. No service ticket is completed without a feedback request. We document and measure our work and are committed to ongoing improvement.
Unlimited IT support
Remote IT support, onsite and 24/7 after hours support
What our clients say about us
David was great. Efficient and speedy while entertaining and friendly at the same time.
Lisa W.
The setup was done efficiently. Matthew made sure that the new/second monitor is working and provided feedback on using it.
Mirko K.
Chad took extra initiative to describe the process used to resolve my ticket by sending me a video screen capture of the steps taken.
Jared M.
Thanks Luke for getting this issue sorted out so quickly – for arranging to have the CPU picked up and delivered within the timeframe I requested:)