Vancouver IT Support

Your Vancouver T support partner

What are managed IT services?
CSAT

Customer satisfaction score, 2021

Whether your business needs to fully outsource IT, or have us support internal staff, Smart Dolphins IT offers complete IT management for all business needs.

Cloud or on-premise, clients leave their day-to-day IT management to us. The right approach to IT can be a very real competitive advantage. With outsourced IT support from us, our clients enjoy peace of mind knowing that their IT Infrastructure is secure and up to date. Our investment in proactive IT ensures that small issues are resolved before they become a major problem.

Founded in 2000, we have 21-plus years of experience in helping small to medium sized businesses in most industries. We simplify and optimize technology. Our clients spend less time on the technical problems, and more time focussed on growing and managing their business.

Vancouver's premium outsourced IT support company

  • IT support
  • IT planning and IT consulting
  • IT management
  • Centralized services
  • IT project management
  • Best practices review and IT audits
  • Business continuity and disaster recovery
  • Cybersecurity and ransomware prevention
  • Patch management
  • Remote monitoring and management
  • IT assessments
  • Technology training (cybersecurity, Microsoft 365) 

Why Smart Dolphins IT support?

 

  • Proven process

  • Certified employees

  • Best-in-class ticketing system and tools

  • Fast response time

  • Exceptional customer service

  • Customer feedback system

Your dedicated IT support team

Melody Taylor

Melody Taylor

Service Manager

Matthew Pajot-Gibb

Matthew Pajot-Gibb

Support Team Specialist

Luke Jovanovic

Luke Jovanovic

Support Team Specialist

Radi Trahanov

Radi Trahanov

Support Team Specialist

Kel Videll

Kel Videll

Support Team Specialist

David Hamilton

David Hamilton

Support Team Specialist

What clients say

On time call and quick and easy to resolve the issue.

Erin C.

Archaeological consulting firm

Thank you for getting this done quickly and efficiently.

Liz G.

Insurance firm

Thank you so much. The addition of a time scheduling link really help, especially with this change affecting multiple computers.

Karen E.

Commercial Property Manager

Luke knew how it fix the issue quickly and was courteous. Thank you!

Azalea J.

Lawyer

Quick service and flexible re: last minute scheduling changes. Awesome!

Darcie G.

Not-for-profit

Ready to get the best help you can?