Blog

Top IT Challenges for Not-for-Profits

Small and medium-sized Not-for-Profits (NFPs) organizations are often seen by hackers as easy targets because the NFP commonly invests less in their IT and in employee training. We’ve identified the top three IT challenges that NFPs often face when it comes to...

Privacy & Security Awareness Training

A new era of privacy emerged in 2018 with the European Union’s General Data Protection Regulation (GDPR) coming into force alongside mandatory data breach regulations in Canada. These policy changes are now impacting the technology investments of small and...

The Cornerstone of Centralized Services

Technology and automation is the promise of this age. Of course, it doesn’t happen without talent and investment. Smart Dolphins provides both with our Centralized Services (CS) and our Essential Technology Suite. We’ve invested countless hours and dollars into the...

IT Consultation

A 30 minute discussion about an important part of your business (or life) can be surprisingly valuable. When was the last time you had that with your Accountant? Lawyer? IT person? A facilitated review of these critical functions in a business can uncover huge risks...

The ROI of Managed IT

We all know, “You get what you pay for”. It’s a cliché, rule of thumb that we can loosely apply to many things in life. Of course, it doesn’t always work that way. You can pay a lot for something and not get value out of it. That said, the Rule does generally work...

Outsourced IT: Scale not Size

A friend of mine from out east is a leader in a large-ish company and he reached out to pick my brain on a decision they were trying to make. Paraphrased, “So you only know a little about us, but I’m wondering if you could give some basic guidance. We’re doing an RFP...

Fake Microsoft Failed Syncing Scam

Beware of phishing scams that appear to be from trusted vendors. We’ve recently noticed a spike in fake Microsoft notifications. Here’s a snapshot of what the email looks like: Let’s dissect this email a bit to uncover some tell-tale signs of...

IT Assessment & Planning

Business success doesn’t happen by accident. Partly because we need to define what success is, but also so that we can decide what we need to do to achieve success. I’m a believer in making this a recurring process within our business. At Smart Dolphins, every quarter...

What to Consider Before Upgrading a Server

I frequently get the opportunity to meet with potential “Allies” (our term for Customers) that are looking to refresh their technology in some way. Often this refresh is in the form of a new server, some major software change, an office move or maybe some...