Blog

Talking business and journalism with Tess van Straaten

by Meghan McEachern | Mar 3, 2021 | Blog, Podcasts

In this episode, Dave and Paul chat with award-winning journalist Tess van Straaten about her role at Chek News and as a columnist at Boulevard Magazine. She shares the origin story of how Chek News became North America’s only employee-owned TV station and explains...

Smart Dolphins recognised as Best Workplace, third year running

by Meghan McEachern | Feb 23, 2021 | Blog, Business Babble

In 2018, Smart Dolphins IT Solutions first received the Best Workplace recognition by Great Place To Work®. We were recognised again in 2019 and 2020. While our workplace culture has evolved organically over our 21 years in business, during the past five years,...

Uncovering your X-factor with Isabelle Mercier-Turcotte

by Meghan McEachern | Feb 17, 2021 | Blog, Podcasts

In this episode of Island Thrive, Paul and Dave chat with Isabelle Mercier-Turcotte of LeapZone Strategies about tried and true practices to business success. Isabelle shares her insights on the timeliness of education-based marketing. She recommends business leaders...

What is technical debt and are you in it?

by Jesse Smith | Feb 9, 2021 | Blog, Business Babble

Loosely defined, technical debt is essentially all the problems related to your technology due to a lack of planning and investment. So, like monetary debt, technical debt accumulates over time and grows largely because your business does not have an IT process in...

Advancing sustainable business: A conversation with Jill Doucette

by Meghan McEachern | Feb 2, 2021 | Blog, Podcasts

In this episode, Paul and Dave talk with Jill Doucette, founder of Synergy Enterprises and Synergy Foundation — two separate organizations with the same mandate: help business leaders reduce their carbon emissions. Jill highlights some of the ways in which the...

Considering internal versus outsourced IT

by Jesse Smith | Jan 27, 2021 | Blog, Business Babble

Recently I had a conversation with a prospective client who was weighing whether to hire an internal IT employee or outsource the IT function of their small business to a managed IT service provider (MSP). This is a very important question and one that we get asked...

Defending the human firewall: a conversation with The White Hatter

by Meghan McEachern | Jan 18, 2021 | Blog, Podcasts

In this episode, Paul and Ty chat with Brandon Laur of The White Hatter. They talk about security awareness training and the human firewall, drawing attention to the rise in social media phishing. They also chat about how different generations respond to online scams,...

Recovery and rebuilding: The United Way of Greater Victoria Covid-19 Response

by Meghan McEachern | Jan 6, 2021 | Blog, Podcasts

In this episode, Paul and Dave chat with Chief Executive Officer, Mark Breslauer, of the United Way of Greater Victoria (UWGV). Mark shares how their organization quickly pivoted at the start of the pandemic to narrow their focus to provide immediate assistance in...

Rethink your password expiration policies

by Jesse Smith | Jan 4, 2021 | Blog, Business Babble

Why it is no longer a good idea to have a password expiration policy in a business network Password expiration policies are a standard business practice and have been for a very long time. Many companies had or currently have policies in place that force...

IT Planning

by Dave Monahan | Dec 30, 2020 | Blog

It’s tough to manage every cent spent in a business, but when we’re talking about a similar investment as a skilled employee, it deserves deliberate attention. Investment in IT is often made in large batches (every 3 to 5 years) when companies refresh their technology...

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