Leave IT to us

We provide a range of Managed IT services to BC organizations. Our unique process ensures that our clients’ IT is aligned with world-class standards and best practices. Never worry about your business IT again. Connect with a Dolphin today.

Peace of mind = better productivity.

Years

in Business

Customer

%

Satisfaction Score

Pod Members

One on 4 Legs!

Client Success

I have been working closely with Smart Dolphins for just over a year now, since IT starting reporting in to me. I have very limited IT experience and therefore knew I’d have to lean on them tremendously. They are professional and knowledgeable and always quick to respond to any our needs, big or small. Our business is always evolving which brings new IT challenges to the table regularly. Smart Dolphins never bat an eye with our ever-changing needs and just bare down and the get the job done for us. We are very grateful to have them on our team.

—Laura Bolster, Chief Operations Officer, Megson Fitzpatrick Inc. (MFI)

Client Success

I have been very impressed with Smart Dolphins’ level of service over the last 10 years. I highly recommend them for any business looking to improve its IT Systems.

—Scott Farquhar, Pearlman Lindholm

Client Success

Smart Dolphins have also been extremely valuable in guiding the future of our technology. They really spent the time necessary to get to know our organization’s needs and I have great confidence in the solutions they’ve provided to make our organization more effective and efficient.

—Patti Hunter, KidSport Victoria

Client Success

Smart Dolphins proactive approach to IT systems has increased our productivity while providing an excellent level of support.

—Calum MacKinnon, Helmsman Management

Technology with Porpoise!

Founded in 2000, Smart Dolphins is an award-winning provider of computer support and networking for businesses in Victoria, Nanaimo and Kelowna. We’ve worked hard to build a reputation for helping organizations grow and succeed, by providing the highest quality managed IT services at a cost-effective price. Ready to transform your business and achieve your goals quicker? Let’s work together to help your business make a splash!

%175%

Innovative

Leading edge IT that drives growth and success.

%175%

Proactive

Proactive IT leadership dedicated to aligning your organization’s goals with your IT.

%175%

Accomplished

Award-winning IT support. Serving BC businesses for 17 years.

%259%

Methodical

Managed IT founded on developing and adhering to process and policy.

From Our Blog

Pod Pointers

Jun20

MSP 501

Well, we’ve done it again. We’ve been recognized as one of the world's top 501 managed service providers. Now, that’s pretty amazing for a Victoria-based IT support company. The big question is why? An Orderly System Smart Dolphins has a unique, repeatable...

read more
Jun5

Why we Patch IT

Windows updates interrupt your day, restart your computer and are generally annoying. So, what is it with all of these updates? Well, in the increasingly complex world of Windows computing, your computer must deal with a lot more to make your experience...

read more
May28

Windows 7 End of Life

While some may lament giving up Windows 7, the time has come. With extended support ending in January 2020, now is the time to plan for the replacement of all remaining Windows 7 systems.Windows 7 was released in July of 2009 with mainstream support...

read more

Meet Our Pod

Jesse Smith

COO

I began my career with Smart Dolphins in 2004. Recently out of college, I was excited, eager, and confident; and those traits were...

Dave Monahan

President

I founded Smart Dolphins on May 1st 2000 out of the back room of my house. Initially this was to simply fulfill the work experience...
Joe Payne

Joe Payne

Vice President of Operations

I moved to Victoria from Nelson in search of a job in the tech sector back in 2003. I first started with Smart Dolphins as an Onsite...

Meghan McEachern

Marketing

I provide the marketing muscle at Smart Dolphins. I dabble in a variety of marketing tactics and strategies. Over the last 12 years,...

Sean Forseth

Project Delivery Specialist

My interest in technology started with a Tandy 3000, when I was 9 years old. In 2003, I completed my diploma in Windows Administration...
Ty Hedden

Ty Hedden

Virtual Chief Information Officer (vCIO)

Originally from PEI and after living in many parts of BC, I decided to settle down on my second island home in Victoria. The...

Ross Speirs

Support Team Specialist

I work with our end users to coordinate the resolution of their IT inquiries. The quicker the path to resolution for the customer the...
Melody Taylor

Melody Taylor

Service Coordinator

I have a Master’s degree in Information Science and Knowledge Management, as well as over a decade of experience in customer service....

Daniel Knippshild

Virtual IT Manager (vITM)

I launched my career in my hometown of Ladysmith, BC and since, I’ve worked for several prominent tech companies in the region. I...
Ryan Kingsbury

Ryan Kingsbury

Project Delivery Specialist

I am a long-time hippie/techie Dolphin who got his start in IT at Montreal's daily English newspaper, the Gazette. I moved to Victoria...

Ian Bird

Support Team Specialist

The bulk of my time is dedicated to ensuring that our clients’ IT processes and services are up-to-date. If I am not in someone’s...
Paul Holmes

Paul Holmes

Virtual Chief Information Officer (vCIO)

I am a Virtual Chief Information Officer (vCIO) at Smart Dolphins IT Solutions, BC’s' premiere Managed IT service company. I help...

Werner Baron

Centralized Services

I work closely with Smart Dolphins’ allies, to get them out of the IT mediocrity spiral, through proactive management and onsite...

Andrew Rivett

Virtual IT Manager (vITM)

I started with Smart Dolphins in 2012 coming from a background providing varied IT support for a range of business and personal needs....

Chad Ryan

Support Team Lead

I have been interested in computers since I was 10 years old. I started my career in IT as a Network Administrator for a private...

Mariola Czerkawska

Controller

I have been with Smart Dolphins for over 10 years. My primary focus is accounting but in recent months, my passion for our team has...
Kid Videll

Kel Videll

Support Team Specialist

Having grown up in Silicon Valley, my love for technology began at a very young age. My father would bring home decommissioned...
Christopher Kelsall

Christopher Kelsall

Technology Ambassador

I chose to join the Pod at Smart Dolphins IT Solutions because the company is like none other. From the top-down, as well as from...

Don McGregor (Recently Retired)

Project Engineer

In the late 80s looking to move back to the Island with my young family, I found work with a local IT company as a Sales Manager. This...
David Hamilton

David Hamilton

Support Team Specialist

I have been working with computers since the 3rd generation TRS-80. I began my IT career in the 1990’s with a focus on securing...

Astro

Office Dog Extrodinaire

Professional Napper, fetcher and local foodie.

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