As Virtual Chief Information Officer (vCIO) at Smart Dolphins IT Solutions, I simplify the IT planning process by helping professionals navigate the intricacies of IT, so that their time can be spent on what they do best. These five elements essentially make up the secret sauce that goes into every successful IT roadmap.

#1 | Strategic Business Alignment

Your technology decisions should match up with your business goals, and this is the underlying objective we work with you to achieve. This is what we refer to as strategic business alignment. Strategic business alignment is ongoing, too. As your business goals change, your technology decisions need to continue to be aligned.


Does your industry have specific compliance regulations?
What technologies does your organization rely on?
What technologies can best support your current and future goals?
What IT challenges are you facing?


# 2 | IT Leadership

Successful businesses have world-class IT leaders, known as Chief Information Officers (or CIOs). Whether your organization has internal or outsourced IT, this IT leadership is key to success. At Smart Dolphins, every one of our allies has a dedicated virtual CIO (or vCIO) that provides this important planning, strategic analysis, and strong, competent management.

#3 | Best Practices and Standards

There are unique needs for your organization, but there are also evolving best practices that apply across the board. Our job is to stay ahead of the technology curve, so that you don’t need to. We’ve built strong partnerships with our technology vendors and only implement technologies that are in line with world-class standards and best practices. And, because of the breadth and width of our client base, we have the scale to help you best leverage your IT.

#4 | Short and Long-term Planning

We develop annual and quarterly plans which include a detailed medium to long-term budget. We do this so you know exactly how your technology will support your business as it grows and this ensures that we stay focused on our goals and that we have cost predictability for years into the future. It is through this careful planning process that we decide, for instance, what projects are necessary to meet the evolving needs of your organization.

Do we need a stronger focus on security?
What technologies can provide opportunities for your organization to operate effectively and efficiently?
How do we scale our technology for growth?


#5 | Ongoing Business Review

Change is imminent and perpetual in business as well as technology; it is always changing. Ongoing strategic consultation is just part of the reality of managed IT. We work hard to identify potential problems in advance – before they ever show up. Our dedicated, proactive team is always working behind-the-scenes to ensure your technology is aligned with your goals.

Don't have an IT roadmap?