Author: Jesse Smith

How to enable your team to do more in the cloud

Today’s evolving workforce expects mobility, flexibility, and modern technology that unchains them from VPNs, on-premises servers, and bloated software. If there’s one technology that allows companies to provide these benefits without adding unnecessary complexity, it’s the cloud.

Level up your Microsoft 365 skills

Technical employee empowerment For decades the average professional has been able to get away with basic technology skills. If they could access the shared network drive and use Microsoft applications like Outlook, Word, and Excel, they would be able to perform their...

Microsoft’s New Commerce Experience

Microsoft is making two significant changes which are getting conflated: price changes to Microsoft 365 seat-based subscriptions and the launching of the New Commerce Experience (NCE). Effective March 1, subscriptions will increase on average 15 per cent (depending on...

My flexible work experience

During a typical week at Smart Dolphins, I work from home three to four days and go to the office one or two days. I wake up early, and after attending to a few personal priorities (exercise, tea, breakfast, etc.), I will work for an hour before waking my daughter....

Managing Microsoft Teams

How you set up Microsoft Teams will affect the benefits provided Once the pandemic was officially declared, the demand for training that we had already been providing to professionals — especially on Microsoft Teams — greatly increased. Many businesses are now...

Onboarding Managed IT Services

For you, a small-to-medium-sized business (SMB) person, partnering with a new IT company may be the biggest decision of the year. Or it may be one of the biggest decisions of your career. There is much to consider. One often overlooked item when considering a new IT...

Six essential steps to IT planning

I recently shared my thoughts on why good IT planning drives business success, and how a lack of IT planning results in technical debt. Unfortunately, we continue to meet with business leaders whose IT is a mess due to poor IT planning. Too many leaders continue to...

MFA for small businesses

During the past year, we have seen a significant increase in the number of email phishing scams. Vancouver Island organizations are being targeted and business leaders are now coming to terms with the costly consequences of poor password management coupled with lax...