Email scams are a significant risk for small businesses; ignoring them can have devastating consequences. We’re sharing a cautionary tale about a real-life email scam targeting a small business and how they ultimately avoided the fallout.
Author: Jesse Smith
How to enable your team to do more in the cloud
Today’s evolving workforce expects mobility, flexibility, and modern technology that unchains them from VPNs, on-premises servers, and bloated software. If there’s one technology that allows companies to provide these benefits without adding unnecessary complexity, it’s the cloud.
Strategic Planning and IT Strategy
Strategy and a proper strategic planning process helps you “eat the elephant” one digital transformation bite at a time to meet your business goals You may have heard the expression that “there is only one way to eat an elephant: one bite at a time.” To eat an...
Microsoft Teams: why adopt guest and external access
Due to the health restrictions related to the coronavirus pandemic, the businesses community was forced to adopt hybrid work environments. In working remotely, people began relying more on Microsoft 365 tools to stay connected and for collaboration. Two years later,...
Level up your Microsoft 365 skills
Technical employee empowerment For decades the average professional has been able to get away with basic technology skills. If they could access the shared network drive and use Microsoft applications like Outlook, Word, and Excel, they would be able to perform their...
Microsoft’s New Commerce Experience
Microsoft is making two significant changes which are getting conflated: price changes to Microsoft 365 seat-based subscriptions and the launching of the New Commerce Experience (NCE). Effective March 1, subscriptions will increase on average 15 per cent (depending on...
My flexible work experience
During a typical week at Smart Dolphins, I work from home three to four days and go to the office one or two days. I wake up early, and after attending to a few personal priorities (exercise, tea, breakfast, etc.), I will work for an hour before waking my daughter....
Managing Microsoft Teams
How you set up Microsoft Teams will affect the benefits provided Once the pandemic was officially declared, the demand for training that we had already been providing to professionals — especially on Microsoft Teams — greatly increased. Many businesses are now...
Onboarding Managed IT Services
For you, a small-to-medium-sized business (SMB) person, partnering with a new IT company may be the biggest decision of the year. Or it may be one of the biggest decisions of your career. There is much to consider. One often overlooked item when considering a new IT...
Six essential steps to IT planning
I recently shared my thoughts on why good IT planning drives business success, and how a lack of IT planning results in technical debt. Unfortunately, we continue to meet with business leaders whose IT is a mess due to poor IT planning. Too many leaders continue to...