Hardware and software are the only additional costs related to projects and these projects are planned well in advance. Since all of our services are included in the fixed monthly fee, there are no surprise invoices from Smart Dolphins.
Smart Dolphins has invested a ton of resources into a suite of world-class, standard managed service technologies and tools. This valuable investment in automation is shared across all clients. What used to take an hour of human time now is done automatically in seconds and repeated countless times. Our clients receive immediate results, usually with little to no disruption.
Often our customers don’t even know a problem was corrected; they certainly don’t know how many problems are prevented by these solutions.
Here are just a few specific examples of the Centralized Services Smart Dolphins provides:
- Remote Management Tools
- Robust Backup and Disaster Recovery
- Automated Documentation
- Patch Management
- Essential Security Software
Our Network Admins are the “boots on the ground” that bring to life our unique approach to IT. While we generally try to reduce on-site visits, it’s critical that this function is performed at our client’s workplace.
Their porpoise is to develop best IT practices, defend networks against risk and annually review every client’s technology to discover insights and identify areas where clients can save money and reduce risk. The outcome is that we get ahead of the reactive problems, undo the inherent technology volatility and greatly reduce future issues.
delivers its services through two different approaches,
depending on our clients existing IT infrastructure and needs: