Author: Dave Monahan

Smart Dolphins IT is servicing Greater Vancouver

Smart Dolphins IT has started servicing businesses located in the Greater Vancouver area. We have talked about geographical expansion for years, so this is an exciting new development. Why now? A dramatic transformation is happening in business and IT; Smart Dolphins...

Attracting and retaining IT talent

Smart Dolphins continues to push knowledge growth in a hyper competitive world of talent warfare. Without a doubt, 2022 will be another entertaining year in the world of business. This is top-of-mind for us as we are in the midst of our annual planning. As always, we...

Recruiting with Microsoft Teams

We share a lot of resources on how technology enables better business, but we have not shared a lot about how we use technology in specific business processes. At Smart Dolphins, we use Microsoft 365 apps to enhance our efficiency during recruitment. We are growing...

The importance of IT process

Success in IT requires adhering to process. It is all too common for organizations who have employed one tech professional to lack process. On rare occasions, some businesses can hire IT professionals who may bring plenty of skills and experience to the company —...

Internal or outsourced IT

First off, let’s define — from a Managed Service Provider’s (MSP) perspective — what is a small to medium-sized business (SMB). There is a range to what we consider to be a SMB. From our perspective 100-plus computers or computer users is trending toward the large...

Get a docking station

I meet with many business professionals who often have nice laptops. Docking stations used to be expensive but they have come down in price. They can really do a lot for busy, productive professionals and will quickly pay for themselves.  I think the reason why I...

Over-investing in IT

Over-investing in IT: should you hire or partner? We previously mentioned (in a blog post) that an organization can be of a size where their IT investment may be difficult to reconcile. The question they must ask themselves and their cohorts is, “do we hire a...

The value of technology training

As business leaders, we are responsible for the ongoing success of both our company and its teams. We also play a role in the business community that we strive to help make healthy, strong, and sustainable. And, we must stay competitive by growing our own talent....

Optimize your business IT

If you operate a business dependent on IT, you are already investing in IT, whether that investment is in internal IT or with an outside IT service provider, you are investing. Partnering with a managed IT service provider can best optimize your technology investment....