Blog

Coffee #!#?%#

If you were standing in the halls of Smart Dolphins this morning at about 8:30, you would have heard the heavenly cries of “Make my coffee, #!#?%#!” and felt the love flowing (and the adrenaline). “Coffee #!#?%#” is back! Unless you have worked at Smart Dolphins,...

Honey, did you reboot the T.V?

I can’t leave well enough alone, I know this. Anyone that visits our house knows this. There is just something about tinkering that I can’t get enough of. So when we finally made the jump to a 42″ inch LCD about two years ago I couldn’t help...
Really Simple Syndication.  Really?

Really Simple Syndication. Really?

I read the news, but not the newspaper. And I used to work at the newspaper.  For ten years in fact.  I read the content that gets published to the newspaper, but well before the process takes place.  I read it at my leisure, the articles are filtered by the sections...

Show that you care – Handwritten Letters

As part of our recruitment process, we ask our job applicants to prepare for us a short, handwritten letter. This is fairly ironic given we’re a tech company. I often get some inquisitive responses – why do we put these applicants through these torturous hand cramps?...
What Are Centralized Services, Anyway?

What Are Centralized Services, Anyway?

This is a question that we hear a lot. Our prospects haven’t heard the term before and our existing customers need it redefined. It’s no surprise that these questions come up…. Centralized Services are nearly invisible. Like most things in IT, if they are working...

Why Smart Dolphins Exists

I couldn’t tell you how many times clients and prospects have prefaced their questions with statements like: I’m not very technically savvy… This is probably a stupid question, but… I really am not worthy of my computer… Etc This is understandable in one sense....

Making Green Changes

Making Green Changes Over the last year I am proud to have been involved in the VIATeC Sustainability Round Table. Dave brought this group to my attention last year thinking I would be interested in the topics. Of course, I was. This is an area of strong interest for...

Who do you know?

We’re starting to ramp up our sales and marketing efforts. As part of this I recently wrote up a really basic overview of our ideal prospect for the Pod (our Smart Dolphins team). While this exercise might seem overly simplistic, I think it is helpful for clarity and...

A new year, a new email folder

I’ve been in business and (not surprisingly) using email for over 10 years. Let me assure you, I have participated in libraries-worth of email in that time. I necessarily make good use of email folders and have found a useful way to organize things (perhaps a good...

Love for my Kindle

Last month, I wrote about “Readability for Easier Reading” and mentioned that I often use Readability in conjunction with my Kindle. I thought my Love for my Kindle might be of interest to some tiny portion of the world and make for a good Blog topic. Let’s see....