Zenia Platten
I’m Zenia, your non-technical point of contact and biggest cheerleader here at Smart Dolphins! My favourite part of this role is helping people. Whether I’m untangling a tricky ticket, keeping you in the loop on what’s happening behind the scenes, or just making sure nothing falls through the cracks, I genuinely love being the person…
Read MoreCort Daigle
My role on the team is to provide our clients the support and advice they need when itcomes to IT purchases. I’ve got a deep commitment to finding the right hardware at theright price and love to hunt for a good deal.A bit about myself; I’ve always had a passion for tinkering with computers and…
Read MoreJasmin Wrage
Originally from Germany, I made Canada my home in 2024 after completing my bachelor’s degree and joined Smart Dolphins in October of that year. While the IT world is new to me, I’ve always been connected to it through my brother, whose skills and passion for technology inspired me to dive into this field. I’m…
Read MoreCJ Sapnu
Originally from the Philippines, I spent six years immersed in Singapore’s unique culture before relocating to Victoria for its great weather and community. I’ve been with the Smart Dolphins team since 2022, and while it’s my first experience with an MSP, I’ve worked in the IT industry since earning my degree in 2012. I’m grateful for the…
Read MoreTy Hedden
Originally from PEI and after living in many parts of BC, I decided to settle down on my second island home in Victoria. The year-round mountain biking and outdoor opportunities made it an easy decision. With nearly a decade of experience at Smart Dolphins, I’ve filled a variety of roles in the company, including a…
Read MoreAndrew Rivett
I started with Smart Dolphins in 2012 coming from a background providing varied IT support for a range of business and personal needs. I currently act as a Virtual Chief Information Officer (vCIO), focusing primarily on our proactive approach to IT. My mission is to reduce business risk, which I accomplish through regular meetings with…
Read MoreWerner Baron
I work closely with Smart Dolphins’ clients, to get them out of the IT mediocrity spiral, through proactive management and onsite support. I know how to assess, proactively manage and protect office networks and systems from threats, I believe in preventing issues before they occur, and doing things right the first time. I have worked…
Read MoreDavid Hamilton
I have been working with computers since the 3rd generation TRS-80. I began my IT career in the 1990’s with a focus on securing clients machines against malware. I moved to Victoria, BC in 2005 and I love working with a positive and experienced IT team.
Read MoreRadi Trahanov
I was drawn to technology in the late ’90s and I knew that I wanted to build my career in IT. In 2001 my brother and I opened our own internet cafe where we set up the computers – the cafe became my second home. My passion for tech has never faded. In my free…
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