iwd 2026

Zenia Platten

Client Success Coordinator

I’m Zenia, your non-technical point of contact and biggest cheerleader here at Smart Dolphins!

My favourite part of this role is helping people. Whether I’m untangling a tricky ticket, keeping you in the loop on what’s happening behind the scenes, or just making sure nothing falls through the cracks, I genuinely love being the person who makes things feel a little less chaotic.

I’m a firm believer that good communication and a solid process can fix almost anything.

When I’m not at my desk, you’ll find me writing fantasy novels, playing fantasy games, or otherwise attempting to sidestep reality.

Certifications

  • Diploma in General Business Studies
  • Switchback OS
  • Digital Advertising Certificate