Our IT helpdesk provides quick and efficient solutions to an end user’s IT problems. You can rely our IT helpdesk to quickly get answers to your questions on the phone, by email or through our online portal. You can even schedule an appointment to speak with one of our support team specialists. This is an easy way to make sure your employees have everything they need to thrive in their role. When you need more than remote support, our onsite team will come to your office to assist you.​

Today’s small businesses have many technology and communications vendors – from line-of-business software providers, to telecommunications services. Our IT helpdesk serves as your business’ technology liaison to ensure all of your vendors are working together.

Retaining internal IT support employees is more difficult than ever before. But you can rise above the staffing struggle by outsourcing your IT helpdesk to Smart Dolphins. We have already done the work of seeking out and hiring talented support team specialists. We take pride in investing in our staff’s professional development so they have the certifications and experience needed to solve problems quickly and efficiently. And even if you already have a great internal IT department, outsourcing your IT helpdesk can offload some of the reactive work taking up your IT team’s time and energy and fill in gaps in coverage and knowledge. So your business will always have the IT help you need, when you need it.