Email template for Canada Life breach
Subject: A heads-up about the Canada Life data breach
Hi everyone,
You may have seen news about a data breach at Canada Life. Here’s what’s known and what we’d suggest you do.
What happened
In April 2026, attackers stole and then publicly released data on roughly 237,800 Canada Life records. The exposed information includes names, email addresses, phone numbers, home addresses, job titles, and in some cases the content of past customer support tickets. Based on what Canada Life and the security community have published, passwords, SINs, and financial/policy information do not appear to be part of this leak.
Why this matters
The information that was leaked is exactly what attackers use to craft believable phishing emails, texts, and phone calls, the kind that look like they’re “from Canada Life,” reference a real ticket, and address you by name. Expect more of that in the coming weeks.
What we’d suggest you do
- Be cautious with anything that looks like it’s from Canada Life. If a message asks you to click a link, log in, share details, or call a number, go to canadalife.com directly or call the number on your benefits card instead. Don’t trust the link or the number in the email itself.
- If you have a Canada Life online account, change the password, and if you used that same password anywhere else, change it there too. Each account should have its own unique password. A password manager makes this easy.
- When in doubt, ask. Forward suspicious messages to support@smartdolphins.com before acting on them. Better to check ten harmless emails than miss one real attack.
You can check whether your email address shows up in this or any other public breach at haveibeenpwned.com, a free service run by a well-known security researcher and safe to use.
Thank you for your attention.
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