IT support response time

Have you ever thought that the response times you experience with your internal IT personnel, outsourced IT support company or Managed IT Service Provider (MSP) are currently or have been slower than your expectations?  Do you end up listening to voicemail every time you experience a minor IT problem? Tired of that?  Did you know that there are global…

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Hardware lifecycle plan

At some point, every computer will fail. The standard recommendation for businesses is to replace computers every 3 – 4 years. The maximum lifecycle for a computer is 5 years. Organizations often try to extend the lifecycle of a PC to trim IT costs. Unfortunately, this attempt to cut costs is an oversight that results…

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Smart mobile security

Alongside the explosion of BYOD (Bring Your Own Device) policies comes the rise of mobile malware. Take precaution and install a mobile security app. Sophos is a FREE lightweight antivirus and security app. It was the winner of the AV-Test Award in 2015 and contains no advertising. Key features include: Malware protection Loss and theft protection…

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“Sharing Made Simple” Droplr

There are lots of options for cloud service file sharing but Droplr is my favourite. Use Droplr to share files, screenshots or to screen video. Download it on your desktop or on your iPhone or iPad. The biggest advantage to using Droplr is that it is just so easy to use. Just create an account,…

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MFI Testimonial

Nick Mason, Director of Marketing and IT of Megson Fitzpatrick shares his testimony of Smart Dolphins IT Solutions. Megson FitzPatrick was founded in 1968. Their core purpose is to improve the lives of their “Clients, Team & Community.” To submit an online a quote or for a list of locations, please visit their website at: www.megsonfitzpatrick.com…

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Laptop replacement

I have had my laptop for around 4 years and it runs nearly as well today as the day I got it. A trusted friend, she is. The interesting part of this: I am typing this on a new laptop. Replacing a perfectly fine laptop might sound a little silly. Maybe this is a sign…

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Smart Dolphins in Nanamio

We have expanded our Island operations in an effort to continue to offer fintastic IT support to our clients and prospective clients located in and North of Nanaimo. In addition to our head office location in Victoria, Smart Dolphins  is also working out of a coworking space located in the heart of Nanaimo’s growing business…

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Risk Management at Non-For-Profits

On September 23rd, Luke Mills, Risk Advisor at Megson FitzPatrick Insurance Services  (MFI) will be hosting a risk management lunch and learn at Smart Dolphins. Bio: Luke is a partner at MFI. He serves as a Risk Advisor and Insurance Broker for a number of Not-for-Profit (NFP) clients throughout British Columbia. Luke also sits on the Board…

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