Posts written by:

Jesse Smith

MFA for small businesses

July 29, 2021

During the past year, we have seen a significant increase in the number of email phishing scams. Vancouver Island organizations are being targeted and business leaders are now coming to terms with the costly consequences of poor password management coupled with lax cybersecurity practices and policies.  Multi-factor authentication (MFA) simply put is a method by which a user verifies his…

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Good IT planning drives business success

July 2, 2021

Businesses are faced with many questions about their IT: What line of business application should I use? How often should I replace my computers: How much should I budget for computer upgrades: Do I buy the warranty? Should I invest in my network infrastructure? Where do I buy my printers? Do I get the USB…

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Why you need a password manager

June 1, 2021

By now, you have likely received a notification from a website you frequent about a data breach. The warning that was sent to you states that your credentials have been compromised. Or, you have heard about a big breach at for example, LinkedIn, Adobe, Ashley Madison or LifeLabs. How about an unusual message through Facebook…

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Backup isn’t enough anymore

May 3, 2021

It’s Emergency Preparedness Week in BC this week. This is a great time to spend some time reviewing your business continuity and disaster recovery plan. Simply thinking about data backup is a good first step, but in today’s world of technology dependence it’s not enough. Business Continuity, on the other hand, involves thinking about the organization…

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Are you taking cloud security seriously?

March 22, 2021

You can lockdown your Microsoft 365 environment and protect your business from common cloud-focussed attacks by adopting these four cloud security best practices. #1 | Enable a Single Sign On (SSO) Solution Single Sign On (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials. It’s…

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Mediocre IT just doesn’t cut it any more

March 19, 2021

One of the new roles that I have taken on at Smart Dolphins includes getting more involved with our growth team. Doing so means that I get to liaise with prospective clients. We meet with a broad variety of businesses in terms of size and industry type, which gives me the opportunity to hear about…

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Outlook to Microsoft Teams

March 10, 2021

How to: Share an email from Outlook to Microsoft Teams We have a particularly useful Microsoft Teams beginner tip for you, especially for those who have recently moved, or are going to move to Microsoft Teams soon. If you are used to copying and pasting email content into Teams Channels, well, there is a better…

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Microsoft 365 Business Premium

March 5, 2021

Which Microsoft 365 plan should your small business use? We often find that many small business leaders are confronted with difficult choices when it comes to choosing which Microsoft 365 package that they should invest in. This typically results in a default choice of either the Basic or the Standard subscription. This is problematic due…

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Enable Single Sign On (SSO)

February 22, 2021

Are you or your employees suffering from password and username fatigue? The burden is real. Do not let the required higher level of security fatigue your staff Usernames and passwords are the primary target for cybercriminals. Every login point or instance can become an opportunity for hackers. Do computer users at your small or medium-sized…

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What is technical debt?

February 9, 2021

Loosely defined, technical debt is essentially all the problems related to your technology due to a lack of planning and investment. So, like monetary debt, technical debt accumulates over time and grows largely because your business does not have an IT process in place. And, like monetary debt, the issues with your technology become interest-bearing,…

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