Centralized Services

Fixed IT support fees

In 2015, we underwent an operational renovation where we began to charge a fixed monthly IT support fee. At that time, the vital part of our renovation was to change our arrangements with our customers to a fixed, “all-inclusive” monthly fee. This, as opposed to...

What are centralized services, anyway?

This is a question that we hear a lot. Our prospects have not heard the term before and our existing clients need it redefined. It is no surprise that these questions come up….centralized services are nearly invisible. Like most things in IT, if they are working great...