I work closely with Smart Dolphins’ clients, to get them out of the IT mediocrity spiral, through proactive management and onsite support. I know how to assess, proactively manage and protect office networks and systems from threats, I believe in preventing issues before they occur, and doing things right the first time.
I have worked for 20 years in the IT industry in numerous facets from local ISP, PC repair, support, and large service provider infrastructure support in troubleshooting and problem solving roles. I am trained on Windows servers and workstations, medium size networks, and extensive training in ISP Infrastructure support; I am currently working on certifications to support my background in a more official manner.
- Technical Specialist 2 Certification
- StorageCraft Certified Engineer
- CompTIA – Network+
- Connectwise University – Certificate of Completion