Melody Taylor

Service Coordinator

I have a Master’s degree in Information Science and Knowledge Management, as well as over a decade of experience in customer service. I’m here to organize, communicate and relate to the potentially frustrating technical issues our ally’s face. I’ve been there…I can’t even set up Bluetooth without assistance. I’m here to help with making the process of receiving assistance from the Pod is as painless as possible.

 

Masters Degree of Information Science and Knowledge Management, McGill University