Kel Videll

Support Team Specialist

Having grown up in Silicon Valley, my love for technology began at a very young age. My father would bring home decommissioned computers from his office and let me tinker away at them. The best way to learn how to fix something is to break it yourself and work backwards. I later went on to help teach the technology courses in my High School; a passion that I later applied in my role as a Technical Care Liaison for one of the US’s largest Mobile Broadband providers. At Smart Dolphins, I love helping not only fix problems, but getting our Allies comfortable with the technology itself. I teach in way that is digestible and relevant.

Certifications:

  • CompTIA – Network+
  • (Google) Technical Support Fundamentals
  • (Google) System Administration/IT Infrastructure Services
  • (Google) Operating Systems
  • (Google) Bits and Bytes: Computer Networking and Domains