Keenan Hatfield

Support Technician

I joined Smart Dolphins in 2021 as a member of the IT helpdesk team. My professional background has been as a member of an internal IT team, so I am looking forward to developing skills and knowledge specific to the managed IT service world. My educational background is also in computer science. I love learning new skills to play around with anything techy, from IT and coding to UX/UI design and 3d modeling, but I believe my aptitude is strongest for the more logical and less artistic sides of the technology world.


Bachelor of Science (University of Victoria – in progress)
IT Specialization:
  • Microsoft 365
  • Exchange online administration
  • Endpoint manager