I am a Level 2 Service Desk technician who tackles the everyday reactive issues that our Allies face with an extremely helpful and knowledgeable team at my side. I originate from Southwest Florida, where I obtained a Bachelor’s degree in Networking and Communications. I found my way to beautiful British Columbia and eventually found Smart Dolphins. When I am not helping to lead our allies out of IT mediocrity, I am spending time with my family and furthering my education. I also like to try and make it back down to Florida every once-in-a-while, for some “fun in the sun”.