I started with Smart Dolphins in 2012 coming from a background providing varied IT support for a range of business and personal needs. I currently act as a Dolphin Defender, focusing primarily on our proactive approach to IT. My focus is on reducing business risk, which I accomplish through regular onsite visits where I familiarize myself with the unique needs of my assigned allies and utilize an audit process to identify areas where we can drive alignment with our best practices. I am a knowledgeable resource and business technology advocate.
- HDI-SCA (HDI Support Center Analyst)