How we deliver world-class managed IT services in Vancouver
Alliance
Fully managed IT solutions
Looking for managed IT services in Vancouver? Alliance is our comprehensive, holistic managed IT solution. We charge a fixed (predictable) monthly price and take full responsibility for the end results of your IT. Call today! We’re ready to assist.
Alliance allows us to inject our technology services into your organization so that we can provide valuable IT leadership. We aren’t just a company you call when you think you need tech support. We are incentivized to reduce the risks and downtime that you experience and ensure your IT is always an asset within your organization. Keep your business running smoothly!
Our world-class tools, processes and best practices allow us to focus on being proactive for your peace of mind. We align our client’s technology with their business goals and put your resources into preventing problems before they start.
Co-managed IT
We help your internal IT succeed
We recognize the need for specialized internal IT departments. Do you have an internal IT team but need additional support, consulting services or tools? Perfect! We can help your better leverage technology to be more competitive.
In a co-managed partnership, an internal employee or team would be responsible for the frontline reactive day-to-day service or internal facing IT and Smart Dolphins would bring our proactive tools and processes to support the rest of the company. We can do this work better, faster and more cost-effective than the internal department. This is a great win-win situation for many of our partners, often the best of both worlds.
Benefits of our Vancouver IT support
- Unlimited outsourced IT support
- IT helpdesk
- Remote, onsite and 24/7 after hours IT support
- Third party liaison
- Procurement
Managed IT Planning
- Technology leadership and strategy
- IT budgeting
- IT consulting
- Customer advocacy
Experience the Benefits of Innovation
- Onboarding
- Third party planning
- IT assessments
- IT audits
- Project scoping and management
- Microsoft 365
Wide Range of Managed Centralized Services
- Best-in-class centralized tools and automation
- Business continuity and data recovery (backup)
- Enterprise firewalls
- Patch management
- Cybersecurity and ransomware prevention
Managed Services Standards & Alignment
- IT audits and scheduled best practice review
- Proactive IT management
- Ongoing IT documentation
- Problem analysis