IT assessments for your small business
Boost your system reliability, stability and manageability.
What do we assess?
- Server infrastructure
- End user devices
- Network hardware
- Software and services
- Backup and disaster recovery
- General network/connectivity
- Security policies and procedures
Why Technology with Porpoise?
Alignment. Your technology needs to align with your strategic business plan. We will apply our best standards, tools and specialists to help your organization navigate the complexities of common business challenges, like:
- Growth and expansion
- Regulation and compliance requirements
- The evolution of business processes
- Risk mitigation
- Digital transformation
- Change management
What is the IT assessment process?
One of our project delivery specialists will collect information from a series of meetings, onsite visits and a comprehensive IT audit. This information is then analyzed and measured against our best practices. We produce a report that includes a basic overview of the IT, highlight any risks and provide remediation steps and direction on how to resolve them.
We retained Smart Dolphins to conduct a third party technology assessment of our network, hardware, software, systems and security. At all times through the process they were efficient, effective, easy to deal with, and clearly had extensive experience both with current best practices and some of the specific challenges we were facing. The completed assessment report we received at the end of the process was written in a way as to be clear and easy to understand by all members of the management team; while also containing sufficient detail to be useful for our IT staff. The report highlighted some areas where we already knew we could make improvements but provided much needed added context with respect to why the changes were important and how best to implement. The report also identified some additional areas where we weren’t consistent with today’s best practices or where there was risk that changes in technology were going to represent a long term challenge. Again, the management team here found the added context, independent perspective, and the long term strategic guidance to be very helpful. As a final note, in addition to the final report, it was very helpful to be able to sit down in person with the Smart Dolphins team and have a deliberate conversation about where we were at and where we were headed.
Technology Success Director
I work with a small group of professionals that take pride in a proactive approach to IT. A big part of what I do is align our clients’ networks with our best practices. This is a perpetual process that constantly evolves to keep pace with new technologies, security threats and business needs. I lead our professional service team and my main role is to design and implement technology solutions.
Computer and Information Systems Diploma, Selkirk College
- Microsoft Certified Technology Specialist (MCTS)
- Windows Server 2008 Network Infrastructure Configuration
- Information Technology Infrastructure Library (ITIL) Foundations
- Microsoft Certified Professional
- Microsoft 365 Certified Fundamentals
Ready to take a Deep Dive?
If your organization has 20 or more computer users we invite you to submit an inquiry or contact us directly to schedule an onsite network assessment. You can reach Meghan or Christopher at: 250.721.2499 x 207.