by Dave Monahan | Aug 30, 2018 | Blog, Business Babble
For too many organizations, their IT is a source of problems, risk, stress and unexpected costs. Traditional IT support companies take a reactive, passive role and wait for their customers to call. They might make some project recommendations when they need more...
by Ty Hedden | Feb 20, 2018 | Blog, Business Babble, Events and News, Network Security
It only takes a couple of clicks to compromise your IT network and the human link remains the weakest one. Being able to identify a social engineering scam is important because malware can result in identity theft, a takeover of your business network and have real...
by Paul Holmes | Feb 14, 2018 | Blog, Business Babble
As Virtual Chief Information Officer (vCIO) at Smart Dolphins IT Solutions, I simplify the IT planning process by helping professionals navigate the intricacies of IT, so that their time can be spent on what they do best. These five elements essentially make up the...
by Meghan McEachern | Dec 5, 2017 | Blog, Business Babble
There are a variety of reasons why organizations outsource their IT. Here’s some key factors to help you decide what’s best for your business. Productivity With managed IT services, professionals are no longer in the “IT business.” Key employees can focus...
by Dave Monahan | Nov 21, 2017 | Blog, Business Babble
Too many organizations aren’t monitoring how much of their own internal time they are spending supporting their own IT infrastructure and tech support for their own computer network. Perhaps it is only “from time to time”, but often when people dig in they find...
by Dave Monahan | Nov 6, 2017 | Blog, Business Babble
There are two general types of IT support providers: Reactive and Proactive. So, what’s the difference? Reactive: The client calls the Reactive IT provider (often referred to as a “Break-Fix” provider) when they perceive a need, usually when something is broken...
