Blog

Proactive or Reactive?

Let’s begin this blog post by asking the first question any organization needs to ask when considering their approach to IT: How important is IT in your organization relative to other functions? For some businesses, the impact of IT is superficial – problems, risks...

Tech it Easy

At some point, every computer will fail. The standard recommendation for businesses is to replace computers every 3 – 4 years. The maximum lifecycle for a computer is 5 years. Organizations often try to extend the lifecycle of a PC to trim IT costs. Unfortunately,...

The Power of Peer

Okay, I admit it, I have had very few good ideas that were truly original. Embracing the fact that I’m just not that smart has been critical to the success of Smart Dolphins. Business people who believe they can figure everything out on their own are making...

Predictable IT

For too many organizations, their IT is a source of problems, risk, stress and unexpected costs. Traditional IT support companies take a reactive, passive role and wait for their customers to call. They might make some project recommendations when they need more...

Five IT Roadmapping Secrets

As Virtual Chief Information Officer (vCIO) at Smart Dolphins IT Solutions, I simplify the IT planning process by helping professionals navigate the intricacies of IT, so that their time can be spent on what they do best. These five elements essentially make up the...