Blog

The importance of IT process

Success in IT requires adhering to process. It is all too common for organizations who have employed one tech professional to lack process. On rare occasions, some businesses can hire IT professionals who may bring plenty of skills and experience to the company —...

Internal or outsourced IT

First off, let’s define — from a Managed Service Provider’s (MSP) perspective — what is a small to medium-sized business (SMB). There is a range to what we consider to be a SMB. From our perspective 100-plus computers or computer users is trending toward the large...

Get a docking station

I meet with many business professionals who often have nice laptops. Docking stations used to be expensive but they have come down in price. They can really do a lot for busy, productive professionals and will quickly pay for themselves.  I think the reason why I...

Guidelines for a good IT roadmap

Since you are reading this, and you happen to own or manage a small to medium sized business, you may be wondering, “what is an IT roadmap in the context of my business, and why would you need one?” First off, let’s consider your business size. If you currently have...

What is a virtual IT manager?

What is a Virtual IT Manager (vITM) and why you may need one? A virtual IT manager is an outsourced IT expert who has gained the certifications and experience necessary to manage business IT systems. Our virtual IT managers at Smart Dolphins IT Solutions, drive the...

Managing Microsoft Teams

How you set up Microsoft Teams will affect the benefits provided Once the pandemic was officially declared, the demand for training that we had already been providing to professionals — especially on Microsoft Teams — greatly increased. Many businesses are now...

Onboarding Managed IT Services

For you, a small-to-medium-sized business (SMB) person, partnering with a new IT company may be the biggest decision of the year. Or it may be one of the biggest decisions of your career. There is much to consider. One often overlooked item when considering a new IT...

Over-investing in IT

Over-investing in IT: should you hire or partner? We previously mentioned (in a blog post) that an organization can be of a size where their IT investment may be difficult to reconcile. The question they must ask themselves and their cohorts is, “do we hire a...

Conditional Access

In today’s modern workplaces, employees are accessing more and more company resources from remote locations creating a greater need for enhanced security. In response to these workplace shifts, Microsoft added Conditional Access to business premium licensing in 2019....

Power BI for small business

What is Power BI? Simply put, Power BI is a way to turn data into decisions. Power BI is a tool that allows you to better understand your data and answer questions that you may have about it. If Excel is no longer meeting your needs… If Excel is no longer...