Jack Fraser

Hey there! I’m an IT Support Technician here at Smart Dolphins IT Solutions. I’m originally from Toronto and have a background in computer programming, along with experience working as an Application Support Analyst in the energy sector. I enjoy applying my technical knowledge to real-world IT challenges and helping people navigate technology with confidence. I…

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Jordan Prasad

Hey there! I’m Jordan and I’m part of the support team here at Smart Dolphins. I come from a computer science background and enjoy applying what I’ve learned to real world IT challenges. Before joining Smart Dolphins, I worked in logistics and customer service roles, which helped shape my people first approach to technology. I…

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Keaton Mckay

Hi, I’m Keaton, your Rapid Response Technician at Smart Dolphins! I am ready to dive into your technology with my strong grasp of computer hardware, software, and network troubleshooting! As a recent newcomer to Victoria, I offer a fresh perspective to the Pod and bring my friendly attitude to every call and meeting. I look…

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Luke Bell

I’m originally from Australia and I have been in customer service roles for many years and worked with a variety of clientele. I believe in going beyond merely communicating to ‘connecting’ with people. My passion for technology drew me to Smart Dolphins IT Solutions and I plan to use the skills and experience I learn…

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Avi Narayan

I started my career at Smart Dolphins as an IT technician. I will mainly be based in the Vancouver area while often visiting the Victoria offices and coordinating with my fellow Dolphins. I look forward to further growing myself as an individual and team member while further supporting our clients to the best of my…

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