Business
This is a question that we hear a lot. Our prospects have not heard the term before and our existing clients need it redefined. It is no surprise that these questions come up….centralized services are nearly invisible. Like most things in IT, if they are working great then you will barely notice them. So, what…
Read MoreI couldn’t tell you how many times clients and prospects have prefaced their questions with statements like: I’m not very technically savvy… This is probably a stupid question, but… I really am not worthy of my computer… Etc This is understandable in one sense. Technology is everywhere and they are critically important for business. Opinions…
Read MoreImagine what it must be like to be in the trade of providing businesses with absolutely magical tools and to have them go essentially unused. Open up Word and just scan the various menus – do you know what half of that stuff does? What about Excel? Have you ever opened PowerPoint? See what I’m…
Read MoreWho was it that said technology was going to make our lives easier? Could it have been Steve Ballmer, the CEO of Microsoft until 2014? The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets…
Read MoreChristmas. Birthdays. Blue moons. These things don’t come around all the time. Career opportunities at the best dang IT support company, they also don’t come around all the time. Don’t believe Smart Dolphins is a great place to work? Here is what Jesse Smith has to say about the experience: Smart Dolphins is a rare…
Read MoreData loss incurred by Canadian organizations has grown exponentially since 2012. I am sure I do not need to use scare tactics to educate the business community about the importance of preserving irreplaceable data. We have all heard it. Many of us have lost data or at least had some kind of scare. So why…
Read MoreIn mid September, Smart Dolphins took a calculated leap that permanently and fundamentally changed our company for the better. We came to the realization that we could not be the best at running an efficient and effective help desk (the part of our team dedicated to servicing our common and relatively easier reactive computer support…
Read MoreI met with a good friend of mine (shall remain nameless) recently to discuss his very serious business challenge (opportunity). He needed a better way to track the productivity within his business and felt doing so would probably increase his profits by tens of thousands of dollars per year or maybe even a 6 digit…
Read MoreI’m starting to get geared up for more social media activity (who isn’t, right?), but I’m also trying to find a way to hold on to the core of what I feel this is about. Like so many important tasks in business, I can see some people making social media a purely numbers game and…
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