Recently I had a conversation with a prospective client who was weighing whether to hire an internal IT employee or outsource the IT function of their small business to a managed IT service provider (MSP). This is a very important question and one that we get asked...
Author: Jesse Smith
Password expiration policies
Why it is no longer a good idea to have a password expiration policy in a business network Password expiration policies are a standard business practice and have been for a very long time. Many companies had or currently have policies in place that force...
The frontlines of IT work
What a wild year. Back in mid-February, we had our first internal discussions at Smart Dolphins about this thing called coronavirus, just before the world would get to know it as the pandemic. The first case in the United States had been identified in Washington State...
Managing identity in the cloud
Right now, how many cloud applications are being used in your small business? You may be surprised by the quantity and the potential lack of security that is exposing you and your business to risks. Fortunately, I have an effective solution and a set of...
Why do clients partner with us?
Smart Dolphins has evolved over the last 20 years. Our competitors, like industry trends, come and go - it's our ability to adapt to change that allows us to thrive. My first day on the job was in May, 2004, and I spent it learning how to assemble computers from...
IT Audit
One of the most critical and fundamental steps in building a strategic IT plan is to regularly assess and audit the network.
Cloud security roadmap
These days, most companies are utilizing cloud technologies. In 2018, Microsoft announced that there were over 155 million business users on Office 365, and this continues to grow rapidly. While the cloud offers great benefits, many businesses give little thought to...
Do I need to backup Microsoft 365?
When you first hear about backing up your cloud applications, you may not think it’s something you need to be worried about. Unfortunately, this common misconception puts a lot of businesses at risk.Nowadays, most companies have begun to move email into the Microsoft...
The Cornerstone of centralized services
Technology and automation is the promise of this age. Of course, it doesn’t happen without talent and investment. Smart Dolphins provides both with our Centralized Services (CS) and our Essential Technology Suite. We’ve invested countless hours and dollars into the...
Test your email phishing IQ
Did you know that computer users are still the weakest link in information security? Because email phishing attacks can have a direct financial impact on your business or organization, ensuring that your users have some basic cybersecurity training, is essential....