Author: Jesse Smith

MFA for small businesses

During the past year, we have seen a significant increase in the number of email phishing scams. Vancouver Island organizations are being targeted and business leaders are now coming to terms with the costly consequences of poor password management coupled with lax...

Good IT planning drives business success

Businesses are faced with many questions about their IT: What line of business application should I use? How often should I replace my computers: How much should I budget for computer upgrades: Do I buy the warranty? Should I invest in my network infrastructure? Where...

Why you need a password manager

By now, you have likely received a notification from a website you frequent about a data breach. The warning that was sent to you states that your credentials have been compromised. Or, you have heard about a big breach at for example, LinkedIn, Adobe, Ashley Madison...

Backup isn’t enough anymore

It's Emergency Preparedness Week in BC this week. This is a great time to spend some time reviewing your business continuity and disaster recovery plan. Simply thinking about data backup is a good first step, but in today’s world of technology dependence it’s not...

Mediocre IT just doesn’t cut it any more

One of the new roles that I have taken on at Smart Dolphins includes getting more involved with our growth team. Doing so means that I get to liaise with prospective clients. We meet with a broad variety of businesses in terms of size and industry type, which gives me...

Outlook to Microsoft Teams

How to: Share an email from Outlook to Microsoft Teams We have a particularly useful Microsoft Teams beginner tip for you, especially for those who have recently moved, or are going to move to Microsoft Teams soon. If you are used to copying and pasting email content...

Microsoft 365 Business Premium

Which Microsoft 365 plan should your small business use? We often find that many small business leaders are confronted with difficult choices when it comes to choosing which Microsoft 365 package that they should invest in. This typically results in a default choice...

Enable Single Sign On (SSO)

Are you or your employees suffering from password and username fatigue? The burden is real.Do not let the required higher level of security fatigue your staff Usernames and passwords are the primary target for cybercriminals. Every login point or instance can become...

What is technical debt?

Loosely defined, technical debt is essentially all the problems related to your technology due to a lack of planning and investment. So, like monetary debt, technical debt accumulates over time and grows largely because your business does not have an IT process in...