Posts written by:

Andrew Rivett

Are you taking cloud security seriously?

March 22, 2021

You can lockdown your Microsoft 365 environment and protect your business from common cloud-focussed attacks by adopting these four cloud security best practices. #1 | Enable a Single Sign On (SSO) Solution Single Sign On (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials. It’s…

Mediocre IT just doesn’t cut it any more

March 19, 2021

One of the new roles that I have taken on at Smart Dolphins includes getting more involved with our growth team. Doing so means that I get to liaise with prospective clients. We meet with a broad variety of businesses in terms of size and industry type, which gives me the opportunity to hear about…

Outlook to Microsoft Teams

March 10, 2021

How to: Share an email from Outlook to Microsoft Teams We have a particularly useful Microsoft Teams beginner tip for you, especially for those who have recently moved, or are going to move to Microsoft Teams soon. If you are used to copying and pasting email content into Teams Channels, well, there is a better…

Microsoft 365 Business Premium

March 5, 2021

Which Microsoft 365 plan should your small business use? We often find that many small business leaders are confronted with difficult choices when it comes to choosing which Microsoft 365 package that they should invest in. This typically results in a default choice of either the Basic or the Standard subscription. This is problematic due…

Enable Single Sign On (SSO)

February 22, 2021

Are you or your employees suffering from password and username fatigue? The burden is real. Do not let the required higher level of security fatigue your staff Usernames and passwords are the primary target for cybercriminals. Every login point or instance can become an opportunity for hackers. Do computer users at your small or medium-sized…

What is technical debt?

February 9, 2021

Loosely defined, technical debt is essentially all the problems related to your technology due to a lack of planning and investment. So, like monetary debt, technical debt accumulates over time and grows largely because your business does not have an IT process in place. And, like monetary debt, the issues with your technology become interest-bearing,…

Internal versus outsourced IT

January 27, 2021

Recently I had a conversation with a prospective client who was weighing whether to hire an internal IT employee or outsource the IT function of their small business to a managed IT service provider (MSP). This is a very important question and one that we get asked all the time. When you are considering internal or outsourced IT, focus on process first. IT isn’t just a role that you hire a person…

Password expiration policies

January 4, 2021

Why it is no longer a good idea to have a password expiration policy in a business network   Password expiration policies are a standard business practice and have been for a very long time. Many companies had or currently have policies in place that force employees to change their password every 60-90 days (which…

The frontlines of IT work

December 11, 2020

What a wild year. Back in mid-February, we had our first internal discussions at Smart Dolphins about this thing called coronavirus, just before the world would get to know it as the pandemic. The first case in the United States had been identified in Washington State and then an outbreak on a cruise ship had…

Managing identity in the cloud

September 15, 2020

Right now, how many cloud applications are being used in your small business? You may be surprised by the quantity and the potential lack of security that is exposing you and your business to risks. Fortunately, I have an effective solution and a set of easy-to-understand tips to share. Real life example I met with the…