Posts written by:

Andrew Rivett

A Real-Life Email Scam

January 7, 2024

Email scams are a significant risk for small businesses; ignoring them can have devastating consequences. We’re sharing a cautionary tale about a real-life email scam targeting a small business and how they ultimately avoided the fallout.

What is The Cloud and why is it a great choice for SMBs?

July 4, 2023

The paradigm shift of better IT affects any company that wants to elevate its operational maturity level, regardless of the starting point. This is becoming a competitive imperative, given the benefits.

How to enable your team to do more in the cloud

January 15, 2023

Today’s evolving workforce expects mobility, flexibility, and modern technology that unchains them from VPNs, on-premises servers, and bloated software. If there’s one technology that allows companies to provide these benefits without adding unnecessary complexity, it’s the cloud.

How Microsoft 365 empowers users to do more and better

January 1, 2023

Today, a single subscription service like Microsoft 365 can empower users at any company to do more, faster, and better, while decreasing IT involvement as well as overhead costs.

Strategic Planning and IT Strategy

April 13, 2022

Strategy and a proper strategic planning process helps you “eat the elephant” one digital transformation bite at a time to meet your business goals You may have heard the expression that “there is only one way to eat an elephant: one bite at a time.” To eat an elephant in one sitting would be completely…

Microsoft Teams: why adopt guest and external access

March 25, 2022

Due to the health restrictions related to the coronavirus pandemic, the businesses community was forced to adopt hybrid work environments. In working remotely, people began relying more on Microsoft 365 tools to stay connected and for collaboration. Two years later, many professionals are now comfortable using Microsoft Teams. They work together on files, chat with…

Level up your Microsoft 365 skills

March 4, 2022

Technical employee empowerment For decades the average professional has been able to get away with basic technology skills. If they could access the shared network drive and use Microsoft applications like Outlook, Word, and Excel, they would be able to perform their job well enough. Sure, every workplace may have had an Excel genius or…

Microsoft’s New Commerce Experience

January 31, 2022

Microsoft is making two significant changes which are getting conflated: price changes to Microsoft 365 seat-based subscriptions and the launching of the New Commerce Experience (NCE). Effective March 1, subscriptions will increase on average 15 per cent (depending on the SKU). At the same time as this increase, businesses will also need to adopt the…

My flexible work experience

January 24, 2022

During a typical week at Smart Dolphins, I work from home three to four days and go to the office one or two days. I wake up early, and after attending to a few personal priorities (exercise, tea, breakfast, etc.), I will work for an hour before waking my daughter. After helping her get ready,…

Email Security

January 6, 2022

Email is not secure. It has never been secure, and little has changed since its invention by Ray Tomlinson back in 1971.   Fast forward to 2022 and most business leaders and end users are aware of the risks of email phishing. Most also know that it is a primary way for hackers to gain access to sensitive company data, however,…