
25 YEARS, 25 INSIGHTS – Reflections on Growth, Leadership and Resilience
Category : Business | Posted : May 7, 2025
Today marks 25 years of Smart Dolphins. Wow. A quarter century. Crazy talk. So first, I obviously have some enormous thank yous. So much gratitude. Truly. It takes a village as they say. To my family, who have supported me through every high and low. To the Dolphins (past and present) who have made Smart Dolphins what it is – especially the “lifers” (and the “lifers in the making”). To our awesome clients and the broader business community thatโs been part of this journey. Iโm incredibly grateful for the support, belief, and partnership over the years. 25 is… a big number. And, honestly, a bit hard to wrap my head around. It feels like both a lifetime and the blink of an eye. It also seems like an important milestone to pause, look back, and ground myself in some of the key experiences, lessons and ideas that seem most meaningful to me. So thatโs what Iโm doing, with a bit of structure. Starting next week, Iโll be sharing โ25 years, 25 Insightsโโฆ and maybe even a couple Finsights in the mix! One per week. Expect a mix. Some will be philosophical. Some practical. Some personal. Some likely a little messy. All of them reflect whatโs shaped the way Iโve built and led Smart Dolphins for 25 years. To be sure, this isnโt meant to be some kind of โdefinitive guide to business.โ Itโs not even really primarily for “the reader” (though I hope youโll find value in it). This project is, first and foremost, for me; a chance to get clear, to reflect, and to capture the shape of the complex, rewarding, occasionally chaotic journey of a business (and a person) evolving over time. I am not a fan of being the center of attention (part of why I didn’t call it “Dave’s IT Solutions”). However, whether youโre a fellow entrepreneur, a client, a curious peer, or one of my kids wondering what I actually do at work, this is a piece of me and a window into this amazing Pod of Dolphins. For those Dolphins, I hope youโll recognize some of the philosophies, quirks, and patterns that have shaped our Dolphin Lives. For those who donโt know us well, maybe this helps you get to know me and the Pod a little better. There are a lot of ideas I could write about. Iโve got 28 insights at the momentโso this is still a work in progress. If I started again tomorrow, Iโd probably land on a different list. And a few new insights might still get swapped in along the way. In the end, I’ll be sharing the ones that rose to the top at this time. Some of these will be about leadership. Some about trust. A few about love, strategy, clarity, and renewal. All are part of whatโs shaped me and us. If youโre curious, follow along. And thank you if you do. If something resonates (or rubs you the wrong way), Iโd love for you to add to the project here. I hope the conversations that might come from this are part of my own learning and value. Letโs see where this goes. P.S. What would be on your list at a milestone like this? Iโd love to hear what others have learned from building, leading, and growing over time. #2 of 25 You Need to Charge Enough to Do a Great Job #3 of 25 Build A Team That Doesnโt Need Me #4 of 25 Hours For Dollars Is A Trap #5 of 25 Humility is a Competitive Advantage #8 of 25 People Can Only Change Themselves #9 of 25 Riding the Spectrum of Leadership #10 of 25 Growth Breaks What You Build #11 of 25 Making Space to Think Differently #12 of 25 Alignment Isn’t a Destination #13 of 25 Business as a Mirror #16 of 25 Legacy Thinking Is a Trap #18 of 25 Comfort Loves to Collect Interest #19 of 25 Client Fit is Culture Strategy #20 of 25 Leadership Capacity is Gold #21 of 25 Life (and Business) is a Game Worth Playing #22 of 25 Systems Are Solvable. People Are Infinite. #23 of 25 Insecure Buying Leads to Bad IT
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