Blog

Predictable IT

Smart Dolphins offers Predictable IT. For too many organizations, their IT is a source of problems, risk, stress and unexpected costs. Traditional IT support companies take a reactive, passive role and wait for their customers to call. They might make some project...

Proactive or Reactive?

Let’s begin this blog post by asking the first question any organization needs to ask when considering their approach to IT: How important is IT in your organization relative to other functions? For some businesses, the impact of IT is superficial – problems, risks...

Still Building…

May 1st marks 17 years in business for Smart Dolphins. Boom! 17 years ago, I was simply hoping to build a “bona fide business”. Fresh out of school, the challenge ahead was large and exciting. There wasn’t an exact goal defined here, but at some point in the past 17...

Business Continuity & Risk

We all know that we need to have a good backup system for our data. Sometimes, having a backup of a company’s IT employee is overlooked. A single-person IT department is a big challenge and a risk from a business continuity perspective. Even something as simple as an...