Blog

Does your Business have a Disaster Recovery Plan?

Living on Vancouver Island, we’re all used to talking about earthquakes. Many of us have invested in an emergency plan and supplies. But what about our businesses? Every business should have a Disaster Recovery Plan. It does not need to be elaborate. It needs to cover...

What is Shadow IT?

Have you heard of shadow IT? If you haven’t, the shady-sounding term, if practiced, may boost or kill productivity in your work environment.   “Shadow IT is the use of IT-related hardware or software by a department or individual without the knowledge of the IT or...

Email Phishing Attack Exploiting Office 365

An email phishing scam that exploited Microsoft Office 365 has recently come to our attention. Last week, a local bookkeeper’s email account was hacked. Here’s the timeline and a summary of events: On Friday, the bookkeeper received an email from someone...

The Impact of IT on Productivity

Productivity While there are still many “old school” law firms, technology is pervasive at Pearlman Lindholm. With 16 busy lawyers and many more supporting staff, the diverse and progressive firm has many technology elements that Smart Dolphins has integrated and...

Understanding IT Spending

Over the past 17 years, we’ve met with hundreds of Vancouver Island’s business leaders and the cost of IT services is always top-of-mind. Small-to-medium sized businesses are either in a position where they are spending too much and not getting results, or they aren’t...