Meet the Pod

Jesse Smith


I began my career with Smart Dolphins in 2004. Recently out of college, I was excited, eager, and confident; and those traits were magnified tenfold when I discovered Smart Dolphins. I was drawn here in a way that is difficult to describe, and began to view all other...

Dave Monahan


I founded Smart Dolphins on May 1st 2000 out of the back room of my house. Initially this was to simply fulfill the work experience requirement of my technology schooling, but it was clear that I had started something that was valuable to the world and so I have...

Joe Payne

Vice President of Operations

I moved to Victoria from Nelson in search of a job in the tech sector back in 2003. I first started with Smart Dolphins as an Onsite Technician. In this role, I performed tasks as simple as turning a computer off and on again and as complex as migrating a company's...

Meghan McEachern


I provide the marketing muscle at Smart Dolphins. I dabble in a variety of marketing tactics and strategies. Over the last 12 years, I’ve acquired a toolkit that keeps 101 marketing nuts and bolts manageable so that I can focus on being creative and analytical....

Sean Forseth

Project Delivery Specialist

My interest in technology started with a Tandy 3000, when I was 9 years old. In 2003, I completed my diploma in Windows Administration and Network Infrastructure. It took a few years after that to land my first job in the IT sector. I started working for another IT...

Ty Hedden

Virtual Chief Information Officer (vCIO)

Originally from PEI and after living in many parts of BC, I decided to settle down on my second island home in Victoria. The year-round mountain biking and outdoor opportunities made it an easy decision. With nearly a decade of experience at Smart Dolphins, I’ve...

Ross Speirs

Support Team Specialist

I work with our end users to coordinate the resolution of their IT inquiries. The quicker the path to resolution for the customer the sooner they can get back to their own work. With a blend of business and technology experience, I compliment the delivery of managed...

Melody Taylor

Service Coordinator

I have a Master’s degree in Information Science and Knowledge Management, as well as over a decade of experience in customer service. I’m here to organize, communicate and relate to the potentially frustrating technical issues our ally’s face. I’ve been there...I...

Daniel Knippshild

Virtual IT Manager (vITM)

I launched my career in my hometown of Ladysmith, BC and since, I’ve worked for several prominent tech companies in the region. I moved to Victoria in the winter of 2015 to work exclusively as a business support tech. I started my position at Smart Dolphins in...

Ryan Kingsbury

Project Delivery Specialist

I am a long-time hippie/techie Dolphin who got his start in IT at Montreal's daily English newspaper, the Gazette. I moved to Victoria in 2010, and although I've done a lot of travelling since then, I still call Victoria home. When I'm not at the office you'll likely...

Ian Bird

Support Team Specialist

The bulk of my time is dedicated to ensuring that our clients’ IT processes and services are up-to-date. If I am not in someone’s doorway, I am usually in my office scanning through articles about the latest updates and tools that will improve Smart Dolphins’...

Paul Holmes

Virtual Chief Information Officer (vCIO)

I am a Virtual Chief Information Officer (vCIO) at Smart Dolphins IT Solutions, BC’s' premiere Managed IT service company. I help business leaders understand the different ways to organize and manage their IT infrastructure. My main focus is educating professionals on...

Werner Baron

Centralized Services

I work closely with Smart Dolphins’ allies, to get them out of the IT mediocrity spiral, through proactive management and onsite support. I know how to assess, proactively manage and protect office networks and systems from threats, I believe in preventing issues...

Andrew Rivett

Virtual IT Manager (vITM)

I started with Smart Dolphins in 2012 coming from a background providing varied IT support for a range of business and personal needs. I currently act as a Virtual IT Manager, focusing primarily on our proactive approach to IT. My focus is on reducing business risk,...

Chad Ryan

Support Team Lead

I have been interested in computers since I was 10 years old. I started my career in IT as a Network Administrator for a private school in Duncan. My wife and I moved to Victoria in 2010 and I started a job in a call center doing help desk support. I started with...

Mariola Czerkawska


I have been with Smart Dolphins for over 10 years. My primary focus is accounting but in recent months, my passion for our team has also led me into the HR development role. I love wearing these two hats! I am extremely fortunate to say I love what I do. My mind is in...

Kel Videll

Support Team Specialist

Having grown up in Silicon Valley, my love for technology began at a very young age. My father would bring home decommissioned computers from his office and let me tinker away at them. The best way to learn how to fix something is to break it yourself and work...

Christopher Kelsall

Technology Ambassador

I chose to join the Pod at Smart Dolphins IT Solutions because the company is like none other. From the top-down, as well as from inside to outwardly-looking, the organization evokes a spirit of high-level care and excellence. That spirit manifests in a quality ethos...

David Hamilton

Support Team Specialist

I have been working with computers since the 3rd generation TRS-80. I began my IT career in the 1990’s with a focus on securing clients machines against malware. I moved to Victoria in 2005 and I’m excited to work on a positive and experienced team.


Office Dog Extrodinaire

Professional Napper, fetcher and local foodie.

Want to work with us?

At Smart Dolphins, we’re committed to providing proactive IT solutions. Every Dolphin is committed to our five core values:

  • Always Be Growing
  • Embody Extreme Ownership
  • Show Dorsal Pride
  • Bring Energy and Positivity
  • Do the Right Thing