Meet the Pod

Dave Monahan


I founded Smart Dolphins on May 1st 2000 out of the back room of my house. Initially this was to simply fulfill the work experience requirement of my technology schooling, but it was clear that I had started something that was valuable to the world and so I have...

Jesse Smith

Operations Manager

I began my career with Smart Dolphins in 2004. Recently out of college, I was excited, eager, and confident; and those traits were magnified tenfold when I discovered Smart Dolphins. I was drawn here in a way that is difficult to describe, and began to view all other...

Danny Tew

Support Team Engineer

I am a Level 2 Service Desk technician who tackles the everyday reactive issues that our Allies face with an extremely helpful and knowledgeable team at my side. I originate from Southwest Florida, where I obtained a Bachelor’s degree in Networking and Communications....

Meghan McEachern


I provide the marketing muscle at Smart Dolphins. I dabble in a variety of marketing tactics and strategies. Over the last 12 years, I’ve acquired a toolkit that keeps 101 marketing nuts and bolts manageable so that I can focus on being creative and analytical....

Sean Forseth

Project Engineer

My interest in technology started with a Tandy 3000, when I was 9 years old. In 2003, I completed my diploma in Windows Administration and Network Infrastructure. It took a few years after that to land my first job in the IT sector. I started working for another IT...

Joe Payne

Network Architect

I moved to Victoria from Nelson in search of a job in the tech sector back in 2003. I first started with Smart Dolphins as an Onsite Technician. In this role, I performed tasks as simple as turning a computer off and on again and as complex as migrating a company's...

Paul Holmes

Virtual Chief Information Officer (vCIO)

I am a Virtual Chief Information Officer (vCIO) at Smart Dolphins IT Solutions, BC’s' premiere Managed IT service company. I help business leaders understand the different ways to organize and manage their IT infrastructure. My main focus is educating professionals on...

Ian Bird

Support Team Engineer

The bulk of my time is dedicated to ensuring that our clients’ IT processes and services are up-to-date. If I am not in someone’s doorway, I am usually in my office scanning through articles about the latest updates and tools that will improve Smart Dolphins’...

Ty Hedden

Virtual Chief Information Officer (vCIO)

Originally from PEI and after living in many parts of BC, I decided to settle down on my second island home in Victoria. The year-round mountain biking and outdoor opportunities made it an easy decision. With nearly a decade of experience at Smart Dolphins, I’ve...

Andrew Rivett

Virtual IT Manager (vITM)

I started with Smart Dolphins in 2012 coming from a background providing varied IT support for a range of business and personal needs. I currently act as a Virtual IT Manager, focusing primarily on our proactive approach to IT. My focus is on reducing business risk,...

Ross Speirs

Support Team Manager

I work with our end users to coordinate the resolution of their IT inquiries. The quicker the path to resolution for the customer the sooner they can get back to their own work. With a blend of business and technology experience, I compliment the delivery of managed...

Chad Ryan

Support Team Engineer

I have been interested in computers since I was 10 years old. I started my career in IT as a Network Administrator for a private school in Duncan. My wife and I moved to Victoria in 2010 and I started a job in a call center doing help desk support. I started with...

Daniel Knippshild

Virtual IT Manager (vITM)

Hi! My name is Daniel and I’ve been in the IT industry for quite some time now. I started my career in my hometown of Ladysmith, BC. Since then I’ve worked for several companies and moved to Victoria the winter of 2015 to work as a business support tech. I became...

Werner Baron

Centralized Services

I work closely with Smart Dolphins’ allies, to get them out of the IT mediocrity spiral, through proactive management and onsite support. I know how to assess, proactively manage and protect office networks and systems from threats, I believe in preventing issues...

Mariola Czerkawska


I have been with Smart Dolphins for over 10 years. My primary focus is accounting but in recent months, my passion for our team has also led me into the HR development role. I love wearing these two hats! I am extremely fortunate to say I love what I do. My mind is in...

Christopher Kelsall

Technology Ambassador

I chose to join the Pod at Smart Dolphins IT Solutions because the company is like none other. From the top-down, as well as from inside to outwardly-looking, the organization evokes a spirit of high-level care and excellence. That spirit manifests in a quality ethos...

Bruce Kaiser

Support Team Engineer

My interest in computers started when I got an Apple for Christmas when I was in grade 10. Then, at one of my first jobs after college, the entire IT department quit and my employer asked me if I wanted to work in IT. I volunteered immediately! I enrolled in evening...

Don McGregor (Recently Retired)

Project Engineer

In the late 80s looking to move back to the Island with my young family, I found work with a local IT company as a Sales Manager. This was a technical repair shop that wanted to move into sales and away from just repairs, which made it a good fit with my years of...


Office Dog Extrodinaire

Professional Napper, fetcher and local foodie.

Ryan Kingsbury

Project Engineer

I am a long-time hippie/techie Dolphin that has been hit with the “travel bug”. When in town and sometimes remotely, I help with projects and onboarding of new clients.   Certifications Microsoft Certified Solutions Expert (MCSE) Windows Server 2012 Server...

Want to work with us?

At Smart Dolphins, we’re committed to providing proactive IT solutions. Every Dolphin is committed to our five core values:

  • Always Be Growing
  • Embody Extreme Ownership
  • Show Dorsal Pride
  • Bring Energy and Positivity
  • Do the Right Thing