Current Career Opportunities

About Smart Dolphins

Smart Dolphins services our clients’ computer, networking and technical support needs. We’re looking to succeed in the long run by delivering the ultimate in service and developing strong, long-term relationships with our clients.

About “The Pod”

All Smart Dolphins are versatile individuals. We need to be. We take on a variety of roles for our clients (technical and otherwise) and spend a great deal of time educating clients on the uses and benefits of technology. Being a small business ourselves also requires us to be flexible and adaptive to the quickly changing business world. Initiative, maturity and self-discipline are also necessary with the freedom that comes with being a part of our team.

The atmosphere in the office is positive, open and dynamic. We have a lot of fun but we work hard at the same time. We all truly enjoy working in the professional yet personable small business atmosphere.

Importantly, we all have made a long-term goal to helping grow Smart Dolphins into something extraordinary and we look forward to coming to work every day to improve our own business and our clients’ businesses.

We currently have two full-time open vacancies.
Technical Analyst Dolphin

Primary duties include:

  • Delivery of exceptional technology service to technology users, provided through remote access and via the phone, as well as onsite support.
  • Primarily these services will include basic technical support and/or new implementations. More advanced problem resolution and new implementations will be escalated to the senior support teams.

 

Primary qualifications:

  • Minimum 2 years of related experience
  • Experience delivering IT projects, specifically for small businesses
  • Active Directory Certification or equivalent knowledge/experience applicable to small business networks
  • Strong hardware knowledge and experience with comfort in building/imaging/reinstalling Windows and backing up/restoring user profiles, data and applications.
  • Strong foundation with hardware, software and networking/connectivity
  • Passionate technology and related confidence
  • Excellent oral and written communication skills
  • Professional presentation
  • Excellent interpersonal skills/ relationship building skills
  • Ability to learn and improve
  • An entrepreneurial sense
  • Excellent keyboarding skills

Other desired skills/background:

  • Experience working with small and medium-sized businesses
  • MS SQL Knowledge
  • VMWare experience
  • CCNA certification
  • Sharepoint
  • Other Windows, Cisco, or technology diplomas and certifications are always a plus

Benefits:

  • Health trust plan after 6 months
  • Employer matched RRSP
  • Awesome culture (e.g. Ping Pong, FreeFlow Coffee, Nap room and more).

More important than specific skills is the candidate’s attitude toward people, technology and Smart Dolphins. A strong technical foundation with a corresponding confident and driven approach to learning, serving clients and being entrepreneurial is more important than someone who has past education or experience with a particular technology. Finding the right person is of paramount importance to us. And we hope that this overview of the opportunity sparks a strong interest in that right person.

If you think you have what it takes to join our award-winning team, please apply online by completing the form here (you will need a cover letter and a resume). Please submit your application on or before October 1st.

Office Support Dolphin

We are looking for an awesome Dolphin to help us maintain our award-winning environment and provide essential support to various company functions.

This is not a position for the faint of heart but it is a great opportunity to gain exposure to many aspects of the business world. Your essence would be to support the many necessary daily business activities. Your super strengths are innovation and resourcefulness. We need someone to keep up and be our problem solver. Think on your feet, stay calm, collected and organized. Experience helps, but we are looking for an amazing person that can help organize our worlds. We are looking for someone that understands the meaning of being our essential support Dolphin.

The departments you will be assisting:

  • Operations (Triage)
  • Finance / HR & Admin
  • Facility Maintenance / Assistance
  • Sales & Marketing

Primary duties include:

  • Triage (customer service – phone and ticketing system coordination)
  • Bookkeeping
  • Office/Facility Administration (including maintenance / coordination / presentation)

Primary qualifications: 

  • Exceptional organizational skills
  • Extreme attention to detail
  • Strong communication and customer service skills
  • Working knowledge of MS Word, Excel and Outlook

Benefits:

  • Health trust plan after 6 months
  • Employer matched RRSP
  • Awesome culture (e.g. Ping Pong, FreeFlow Coffee, Nap room and more).

If you think you have what it takes to join our award-winning team, please apply online by completing the form here (you will need a cover letter and a resume). Please submit your application on or before October 1st.

We sincerely thank you for your interest in Smart Dolphins.

 

 

Job Specs
  • Full-time
  • Health Trust Plan for Dolphins and family
  • RRSP Matching
  • Access to company cars

 

It’s easy for companies to say that their employees love their work lives, but our employees say it for themselves.

Smart Dolphins is a rare place. Everybody here absolutely loves their jobs, the company, and the atmosphere. I have to constantly remind myself not to take it for granted, because it’s a rare thing for someone to be able to wake up every day and go to a place that is more fun than work a good portion of the time. We work hard of course, but we’re invested because we all feel like we’re building something great and love where the company is going.

Jesse Smith

It’s a pretty awesome feeling to be able to wake up every morning excited to go to work. The office is full of Dolphins who are able to work hard and have fun at the same time. Everyone here loves what they do which creates an office atmosphere unlike any I have experienced before. It’s a lot of fun to be involved with all of the great things Smart Dolphins is doing and to watch the company grow.

Chad Ryan

Smart Dolphins is not your typical office environment. You’ll find poker tables, a big red dog, and way too many references to aquatic mammals. Typically Dolphins start their day bright and early but we live flexible lives. We value family time and a balanced approach to work. That isn’t to say we don’t work hard, a lot is expected of a Dolphin.

A lot of people are counting on us. We know that even the small choices we make day to day are very important. We all look forward to coming to work and making the absolute best of every day. Keeping a positive attitude (and office!) is a huge part of being a Dolphin.

Ultimately, working for Smart Dolphins means being able to do all the geeky things I would be doing at home anyway. It means getting paid to be myself and do what I love every day.

Ty Hedden