Blog

IT Standardization

Standardization is not new in business. From telephones to business processes, standards are key to maintaining productivity. Standards can be developed around many aspects of IT, including: equipment, line of business applications, network security, backup and...

What’s Taking So Long? IT Support Response Time

Have you ever thought that the response times you experienced with your IT personnel or Managed Service Provider (MSP) were slow? Are you tired of getting voicemail every time you experience a problem? Did you know that there are global standards for IT response...

Smart Mobile Security

Alongside the explosion of BYOD (Bring Your Own Device) policies comes the rise of mobile malware. Take precaution and install a mobile security app. Sophos is a FREE lightweight antivirus and security app. It was the winner of the AV-Test Award in 2015 and contains...

IT Contingency Planning

We often hear from prospects that they “love” their IT person and that their IT is “fine.” They’ve been doing business with him or her for over ten years. Often, when we dig a bit deeper, we discover that there is no contingency plan in place for...

What are your IT costs?

So many representatives of organizations we meet with have no idea what their IT costs are. Without a clear understanding of annual IT costs, how can a business create a budget for the coming year? Common IT costs: IT support Downtime (lost productivity) Data recovery...