Blog

I’m on LinkedIn. Now what?

If somebody approached you in 1995 and told you they could send your sales team comprehensive biographies and contact information of all the decision makers in your target market, including photos, work history, start dates, educational history, etc., what would you...

Flash Alerts on your iPhone

There are three common options for mobile notifications: ring, silent and vibrate or a combination of the three. But there is one more option: the notification light which alerts me to unread texts, incoming or missed calls. The iPhone doesn’t have a standard...

Reactive vs. Proactive Service – Part 1

When I joined the Smart Dolphins team this year, I came in with 24 years of IT experience under my belt, and 15 years of experience being in business. What I was about to learn – not just about IT, but about business – was momentous. In short, it’s...