Blog

Not just about efficiency

Technology helps us do what we do faster and easier. We get a new computer that runs 30% faster than our old one. We get some new, fancy piece of software that cuts our efforts in half. Most see this as good stuff. Flipping that around, some view a lack of technology...

Request for Proposals (RFPs) Suck

Okay, RFPs don’t ALWAYS suck, but I wanted to get your attention. Read on. We see RFPs that we consider pursuing occasionally. Some appear to have fantastic opportunities behind them, but they often have the whole process backwards. To illustrate, imagine you had some...

Pod Pointer – Get control of Excel!

Victoria should be best known as the city that loooves its cheesy puns, and the title of this Pod Pointer is no exception! Here are a couple of quick Excel shortcuts that use the CTRL key: CTRL+Enter:  Leaves the cursor in the same cell CTRL+Page Up/Page Down: ...

Focus

One of the things I’ve been particularly aware of lately is focus.  I’ve held a lot of different roles in my time here at Smart Dolphins.  My most recent shift was about a month ago when we restructured our reactive support department and created the...