Blog

The Interface Is The Thing

I’ve long believed that, when it comes to computers, the parts you interact with are critically important.  Sure, a fast CPU and a ridiculously large hard drive are nice.  But even if you have the world’s fastest computer, your experience will still feel...

Welcome Home Reactive

Almost a year ago, Smart Dolphins outsourced our tier-one reactive service. In other words, all our initial reactive service that our clients required was done outside of our office. We’re now really excited to announce that on September 1st of this year, that role...

The mistakes of hopeful job seekers

We’re looking for a new dolphin, as is no secret, and for a variety of reasons I have been far more involved in the hiring process than I would usually be. Sure I’ve been to a lot of interviews in the past, but Dave normally goes through our resumes and meets our...

E-mail subject lines – a “grey” matter

Here is another great email management tip that is simple and effective! Did you know that you can rename the subject of an existing email message in Microsoft Outlook?  It isn’t obvious because the subject is written on top of a grey background and we’ve all been...