Many years ago, I had an employee give me some cheesy book called something like, “1001 ways to say thank you to your employees for super cheap, you thankless jackass”. So, needless to say, I’ve always sucked at giving recognition. Not that I don’t appreciate all my...
Communication in business, as in any part of life, is important. These days we have a lot of options when it comes to keeping in touch or passing on critical information. For Smart Dolphins, the most commonly used technologies for internal communication are e-mail,...
A client recently alerted us about a phone scam that could have impacted them – if they hadn’t already heard about this scam happening to another local business in town. They were forewarned and knew to hang up the phone, but others may not be so lucky....
“The Cloud”. These two words are whizzing around the business world (usually via the cloud, fittingly) at a frantic pace. Everyone is talking about this as “the next big thing”. What I find extra-interesting is how vague this concept is, despite how popular the topic...
A service provider we utilize was recently targeted by what is referred to as a Distributed Denial Of Service attack, or DDOS for short. A DDOS attack involves flooding a server (or network) with so many packets of information that it renders the server inoperative....
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