Smart Dolphins is a provider of award winning computer support and networking for businesses in the Greater Victoria area and elsewhere on Vancouver Island.
How do we provide IT support?
What can we tell you about our computer support? Well, we could use a bunch of fancy technology words to tell you how we support computer networks, but we don’t want to bore you with our specific Server Maintenance, Best Practices and detailed technical description of our standard backup solution. Do you care? The important thing is to understand what we do, not the gory details of how we do it. If you were buying a cake, would you decide which to buy based on the list of ingredients and baking methods or simply by the look of the cake? So, let’s simply have a look at our cake.
Smart Dolphins creates a partnership with each of our customers (cliché, yes, but critical) and then we utilize our intimate understanding of their organizations to lead them to do more with less through innovative solutions, focusing on technology consulting and computer support. We take responsibility for and apply our expertise to computer networks and free our customer to spend their time and energy on their own area of specialty within their business. The “cake” you are buying is peace of mind while minimizing the total cost of your computer network.
Do you still want to know more specifics of what we do (the ingredients)? We can sell and install a new computer network from the ground up, we can tweak an existing network and/or we can simply serve to keep computers (in particular Servers) behaving nicely. We install, configure and troubleshoot both hardware and software. We take on big IT projects or answer the smallest of help desk type questions. And we like to think we do “a whole lot more”!